Lifetime Buy-Back, Exchange, and 15-Day Return Policy

Lifetime Buy-Back, Exchange, and 15-Day Return Policy

At SadāShrī Jewelkart, we are committed to offering a flexible and customer-friendly policy. Our Lifetime Buy-Back, Exchange, and 15-Day Return Policy ensures a seamless shopping experience for our valued customers.

Gold Jewelry

Buy-Back:

22 Karat & 18 Karat Gold:

100% of the prevailing gold rate will be provided, excluding making charges and taxes.

Gold Coins (24 Karat & 22 Karat):

100% of the prevailing gold rate.

Exchange:

Can be exchanged for new jewelry, where 100% of the gold value is adjusted.

Making charges on the new purchase apply.

Diamond Jewelry

Buy-Back:

Up to 80% of the invoice value for diamond jewelry will be offered, subject to:

The product being returned in its original condition.

Diamonds being intact within the product.

Loose Diamonds or Broken Jewelry:

Loose diamonds or jewelry where diamonds are separated from the original product will not be eligible for buy-back.

Exchange:

Up to 100% of the diamond and gold value (as per prevailing rates) can be adjusted towards new purchases.

Making charges apply on new items.

Silver Jewelry & Articles

Buy-Back:

85% of the prevailing silver rate for silver jewelry and articles.

Exchange:

100% of the silver weight value will be adjusted towards new purchases, excluding making charges and taxes.

15-Day Return Policy

We offer a 15-day return policy for customers who are not completely satisfied with their purchase.

Conditions for Returns:

1. The product must be unused, with no signs of wear or damage.

2. The product must be returned in its original packaging, including all tags, certificates, and accessories.

3. The original purchase invoice must be presented at the time of return.

Refund Details:

The refund will be processed after deducting inward and outward logistics charges.

The refund amount will be transferred using the original payment method within 7-10 business days after inspection and approval of the returned product.

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Terms & Conditions

1. Products customized or altered post-purchase are not eligible for return.

2. Refunds will only be initiated after a thorough quality check of the returned item.

3. Taxes, duties, and making charges are non-refundable.

4. This policy does not cover accidental damage or wear and tear.